Privacy policy

PRIVACY STATEMENT

Last Updated: February 21, 2025

OVERVIEW Bella Vita Jewelry values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you interact with our store and messaging services.

SECTION 1 - INFORMATION WE COLLECT

When you interact with our store and services, we collect the following types of personal information:

  • Mobile phone number
  • Name and other contact information you provide when opting in to our messaging services
  • Communication preferences
  • Purchase Information: Name, address, email address
  • Technical Information: Computer's internet protocol (IP) address, browser type, and operating system
  • Shopping Information: Cart contents, wish lists, and purchase history

SECTION 2 - HOW WE USE YOUR INFORMATION

Your information is used to:

  • Deliver the services you request, such as informational and promotional messages
  • Respond to your inquiries and provide customer support
  • Improve our services and communication
  • Complete purchases and transactions
  • Process returns and exchanges
  • Send order updates and shipping notifications

SECTION 3 - CONSENT AND COMMUNICATIONS

How do you get my consent? When you provide us with personal information to complete a transaction, we imply that you consent to our collecting it and using it for that specific reason only.

For marketing communications (email or SMS), we will explicitly ask for your consent. For SMS messages, you consent by texting START to +1 501-396-9146. Consent is not a condition of purchase.

Message Frequency: Expect up to 2 messages per week. Standard message and data rates may apply.

How do I withdraw my consent? You have the right to opt out of receiving messages at any time. To do so, reply to any message with one of the following keywords: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

You may also withdraw consent by:

  • Email: Contacting us at info@bellavitajewelry.net
  • Mail: Writing to us at Bella Vita Jewelry, 523 S. Louisiana St, Suite 175, Little Rock, Arkansas US 72201

SECTION 4 - SHARING OF INFORMATION

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

We may disclose information if required by law or if you violate our Terms of Service.

SECTION 5 - E-COMMERCE PLATFORM

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices through:

  • Industry-standard SSL encryption
  • PCI-DSS compliance
  • Regular security audits
  • Secure data storage practices

SECTION 7 - COOKIES

Essential cookies we use:

  • _session_id: Stores session information 
  • _shopify_visit: Tracks store visits 
  • _shopify_uniq: Counts customer visits
  • cart: Stores cart information 
  • _secure_session_id: Security-related session tracking 
  • storefront_digest: Handles password-protected store access 
  • PREF: Google Analytics tracking

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - POLICY UPDATES

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. If we make material changes to this policy, we will notify you here that it has been updated.

SECTION 10 - CONTACT INFORMATION

For privacy-related inquiries:

  • Email: info@bellavitajewelry.net 
  • Phone: +1 501-396-9146 
  • Mail: Bella Vita Jewelry 108 W 6th St. Suite A, Little Rock, Arkansas US 72201
  • For SMS help: Reply HELP to any message